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About Us
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Shane Miller has been involved in the alternate
dispute resolution arena since 2001
 as a professional
mediator, facilitator, and assisting people to reach
mutually agreeable resolutions of their differences;
giving them opportunities to represent their own
interests and helping them to share their perspectives.
He has provided alternate dispute resolution services,
facilitation and training for a broad range of clients
and issues including: Divorce and Child Custody,
Parenting Plans, Family, Elderly Care, Adult
Guardianship, workplace, Gay/Lesbian, and EEO, Arbitration of Consumer
Complaints, business, as well as intervention and
facilitation. His list of past and current clients
contains several prominent and important organizations,
associations, government agencies, municipalities and
other well-known entities that have come to realize how
beneficial a professional dispute resolution specialist
like Shane Miller can be.
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Style of Mediation
Mr. Miller uses a facilitative approach in mediation,
utilizing the caucus, when necessary as an integral part
of the mediation process. Focusing on being sure that
the parties address all the issues that need to be
addressed in the mediation, including the substantive
and relationship issues involved. He brings strong
listening skills to the table, providing a nonjudgmental
atmosphere that assures and comforts the parties as they
reveal their stories and find their road to conflict
resolution. Drawing from a diverse
background, he frequently uses reframing, enabling the
parties to focus on their underlying interests rather
than just their entrenched positions. Reframing
techniques include rephrasing, creating a metaphor,
focusing, proposing an option, moving from abstract to
specific, going behind positions, stimulating new ideas,
looking to the future, dealing with emotional outbursts,
assigning homework, preempting, involving the quiet
participant, being direct using intervention, caucusing,
emphasizing closure, referring to outside professionals
such as accountants, divorce planning professionals,
lawyers, and mental health professionals, and the
termination of the mediation. |
Personal Values in Mediation
Mr. Miller values the parties’ right to design their
own agreement. This is accomplished by actively
listening to the parties, reflecting their views, and
creating an atmosphere that respects choice. Other
critical values that are applied in mediation include:
- Confidentiality
- Neutrality as a mediator
- Fostering trust
Training
- Professional Mediation Skills Training
- Family Mediation Skills Training
- Adult Guardianship Mediation.
- Basic Mediation Training
- Transformative Mediation Training
- Divorce Mediation Training
- Education
- Master Business Administration, City University
Seattle, Washington
Organizations
- Association for Conflict Resolution
- Washington Mediation Association
- Washington State Bar –Member of Dispute
Resolution Section
- Collateral Law Group of Washington-Member of
Allied Professional Section
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